Temporary Corona Update:

We have initiated Shipping of all products. Delivery will be made available for all places unless deliveries are barred by the local authorities.


We strive to deliver products purchased from Sandgrouse in excellent condition and in the fastest time possible. For all the purchases of ₹1199* or more, we will deliver the order to your doorstep free of cost. A shipping charge of ₹100 (excluding GST) will be applicable to all orders under ₹1199.

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

*Order value is calculated after applying discounts/VAT/GST or any other applicable charges


Sandgrouse uses third party courier services for logistics of orders’ parcels. These courier companies work independently and Sandgrouse does not have any direct control over working or policies of the courier companies.  In unforeseen and unfortunate cases wherein courier services refuse to accept customer’s claim of wrong or tampered delivery or non-delivery of parcels, Sandgrouse shall not be held liable for any loss until below mentioned guidelines are followed by customers.

If a parcel is received in tempered condition, the customer shall refuse to accept the parcel from the courier person.

Even if the parcel is intact, Customer ought to video-record the act of opening the received parcel as proof of any unforeseen and unfortunate case of receiving wrong or missing products inside parcels.

In case the customer denies receiving the parcel, while the courier company shows the parcel to be delivered, the customer needs to raise the issue within 48 hours of delivery message. Sandgrouse will share Proof of Delivery (POD) with the customer after receiving it from the courier company.

Even after sharing POD, if a customer refuses to accept the authenticity of the shared POD, Sandgrouse can ONLY assist the customer in raising the concern with the concerned courier company. Sandgrouse would re-fulfil the order ONLY when the courier company confirms that indeed the parcel is lost and not delivered to the customer.

[time] minutes ago, from [location]
The cookie settings on this website are set to 'allow all cookies' to give you the very best experience. Please click Accept Cookies to continue to use the site.
You have successfully subscribed!
This email has been registered
Recently Viewed